Frequently Asked Questions
Who? What? Where? WTF? How? Huh? We got ya.
How should I get there and what's the deal with parking?
Do I need a ticket?
What does the Ticketmaster Platinum ticket mean? Why do you have it?
I bought tickets but can no longer go to the show. Can I exchange them?
What’s security like?
Is there a dress code and can I dress up?
What are the prohibited items at the venues?
What’s the cellphone policy? Can I take photos or videos at the performances?
Is there a lost & found? Where is it?
Can I leave a show in the middle of the performance?
Are these shows ADA accessible?
Is the experience okay for kids?
Might I be filmed?
I don’t see tickets for a performer on the lineup I want to see, are they playing the festival?
Health and Safety